Frequently asked questions

How to look after your Silver Jewellery?

 

Avoid wearing when exercising, when taking a bath or shower, and contact with chemicals.

Avoid storing with other gold and silver. Pay attention to storage when not wearing.

It is best to keep your jewellery in a fabric-lined case to minimise any risk of damage. It is also better to keep jewellery in a sealed container to minimise airflow and reduce tarnishing.

Do not wear while sleeping.

How to clean your Silver Jewellery?

 

Add a few drops of liquid dish soap to warm water.

Soak  jewellery in the solution for 5 to 10 minutes.

Use a soft-bristle brusch, such as a toothbrush, to clean any crevices.

Rinse jewellery in warm water.

To dry, gently rub jewellery with a silver cloth or microfiber towel.

 

Delivery

Delivery within 24hours of placement of order.

Courier guy – door to door.

Current cost R50

Delivery cost for clients account.

Orders above R500 – free delivery.

Deliveries in South Africa only.

Does my Silver jewellery have any warranty or guarantee

Yes, a three month repair or replacement warranty on any proven manufacturing faults on the 925 silver range. This will not cover breakage  due to wear and tear, or inproper storage of your jewellery.

Refund Policy

 

You have 7days once your order is delivered to communicate with us regarding any dissatisfaction.

The exchange will be for another item.

Client will have to meet the cost of sending the goods back.

Privacy Policy

For more information, please click HERE

Contact Information

info@cezejewellery.co.za

Cell:  071 493 2285